Shipping & Tracking

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UK Service

UK shipping is a fully tracked 2-day service via Royal Mail.

You will receive your tracking number via email once you have placed your order for you to track it's progress.

 

Rest of the World

For all rest of the world orders, we use a fully tracked 12–16 day international shipping service with Deutschepost Global Mail.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number so you can easily check the status of your delivery.

  • Tracking codes starting with LY + six numbers + DE are for international orders.
  • For orders within Germany, tracking codes will begin with RS.

Important Shipping Information

Please note that courier shipping times are approximate. While we work hard to ensure your Solar Buddies sunscreen applicators and sun safety products arrive on time, delays can occasionally occur due to:

  • Flight delays
  • Severe weather conditions
  • Postal strikes or service interruptions

 

Track Your Solar Buddies Order

 

To track your order with Royal Mail 

https://www.royalmail.com/track-your-itemhttps://www.royalmail.com/track-your-item

 

Deutschepost Global Mail (12-16 day orders): Enter your LY or RS tracking number

https://webtrack.dhlglobalmail.com/homehttps://webtrack.dhlglobalmail.com/home