For all rest of the world orders, we use a fully tracked 12–16 day international shipping service with Deutschepost Global Mail.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number so you can easily check the status of your delivery.
- Tracking codes starting with LY + six numbers + DE are for international orders.
- For orders within Germany, tracking codes will begin with RS.
Important Shipping Information
Please note that courier shipping times are approximate. While we work hard to ensure your Solar Buddies sunscreen applicators and sun safety products arrive on time, delays can occasionally occur due to:
- Flight delays
- Severe weather conditions
- Postal strikes or service interruptions
Track Your Solar Buddies Order
To track your order with Royal Mail
https://www.royalmail.com/track-your-itemhttps://www.royalmail.com/track-your-item
Deutschepost Global Mail (12-16 day orders): Enter your LY or RS tracking number
https://webtrack.dhlglobalmail.com/homehttps://webtrack.dhlglobalmail.com/home